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Dharmesh Thakker, Sudheendra Chilappagari, Hailey Wilcox  |  February 3, 2025
Jumping Ahead: Revolutionizing Financial Advisory with AI-Powered Client Intelligence
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Today’s financial advisors are operating in a dramatically shifting market. Consolidation and competition have changed firm dynamics as advisors try to provide more comprehensive wealth-management services to their clients, often leaving small advisors squeezed. At the same time, there’s huge promise and opportunity related to the fact that, over the next two decades, Baby Boomers are expected to pass down roughly $84 trillion to their heirs, who will presumably need help investing all that cash.

But to capture and retain the next generation of clients, financial advisors must leverage innovative tools that deepen client relationships. Specifically, they need to adapt to changing expectations amongst an increasingly tech-savvy client base, one that is comfortable with tech-enabled investing services and robo-advisors.

Advisors already have a lot on their plate: They’re expected to document client meetings comprehensively, stay compliant with regulatory requirements and deliver personalized service—all while managing the most significant generational wealth transfer in history. Yet, the tools at their disposal now often fall short, leaving them overburdened by manual work. Advisors spend up to 50% of their time on back-office tasks like documenting and preparing for meetings. This may negatively impact their ability to build more client relationships and sustain meaningful relationships with current clients.

In a post-COVID world, virtual meetings have become the new norm for financial advisors. This shift has created a demand for tools that streamline virtual interactions. The emergence of meeting assistants (e.g., Zoom AI, Gong*) and advances in generative AI are pushing financial advisors to explore tailored AI solutions that automate mundane tasks like meeting notes, CRM updates and compliance checks, thus enhancing productivity and maintaining compliance.

Enter Jump*. Jump is tackling these challenges head-on with its client-intelligence platform, which is purpose-built for financial advisors. By leveraging AI, Jump automates the most time-consuming parts of the client meeting lifecycle, streamlining workflows and deepening client relationships. Jump simplifies the end-to-end client meeting process, covering everything from pre-meeting preparation to real-time in-meeting note-taking and post-meeting follow-ups, including CRM updates and action-item tracking. By automating these traditionally time-consuming tasks, Jump not only cuts admin work substantially but also helps advisors maintain compliance with regulatory requirements, becoming an advisor’s all-in-one AI paraplanner.

The company was founded in 2023 by Parker Ence, Tim Chaves, and Adam Kirk. Parker and Tim are both seasoned entrepreneurs and former tech CEOs. Along with Adam’s deep technical expertise, the team brings a wealth of experience and a shared vision for transforming the financial advisory industry.

We are thrilled to announce that Battery is leading a $20M Series A investment in Jump along with our friends at Sorenson Capital, Pelion Venture Partners, and Citi Ventures. We are excited to partner with Parker, Tim, Adam, and the entire Jump team to redefine the industry, helping advisors focus on what matters most: building meaningful relationships and delivering exceptional service to their clients.

The information contained here is based solely on the opinions of Dharmesh Thakker, Sudhee Chilappagari and Hailey Wilcox, and nothing should be construed as investment advice. This material is provided for informational purposes, and it is not, and may not be relied on in any manner as legal, tax or investment advice or as an offer to sell or a solicitation of an offer to buy an interest in any fund or investment vehicle managed by Battery Ventures or any other Battery entity.

This information covers investment and market activity, industry or sector trends, or other broad-based economic or market conditions and is for educational purposes. The anecdotal examples throughout are intended for an audience of entrepreneurs in their attempt to build their businesses and not recommendations or endorsements of any particular business.

*Denotes a Battery portfolio company. For a full list of all Battery investments, please click here.

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